FREQUENTLY ASKED QUESTIONS

Q. Why should I shop from NPLKart?

A. Four obvious reasons to shop with NPLKart:

  • Service: Fast, Reliable and Hassle Free
  • Quality: You get what you see, as you are promised
  • Cost: One that you are looking for, product costs are optimized and revised regularly to ensure you get the best deals
  • Trust: A beautiful connection between you and NPLKart, which keeps on getting stronger as we work together to make shopping easier, efficient and global.

Q. Where can you deliver products?

A. NPLKart delivers its products all over Nepal unless the region is not connected with any form of transportation.

Q. Since I have enough spare time to explore, can I visit NPLkart Store?

A.  We will be much obliged to welcome customers in our store as we don’t get visited frequently. You can play with options and we guarantee your satisfaction after using our products.

Q. What if I get defective products or want to exchange a product?

A. NPLKart will exchange products ordered by customers if found to have manufacturing defects or in case of compromises in product quality as per return policy of NPLkart.

Q. Do I need to create account to shop with NPLKart?

A. NPLkart emphasizes on security and easy shopping experience of our customers. Signing up with NPLKart will be our first step towards building a link and it will also keep you updated with new offers and campaigns that might be worth your attention.

Q. How do I confirm my order?

A. After you have made up your mind on what you are going to buy click on ‘add to cart’ or you can directly proceed to checkout by clicking on ‘checkout’ button. You will be prompted to choose payment options and will be provided with order confirmation in your registered mail address. Your ordered product will be delivered within the delivery time as specified by NPLkart, unless there are any exceptions.

Q.  How can I pay?

A. We provide variety of Payment options and most common payment options are:

  • Esewa
  • Khalti
  • IME Pay
  • Fonepay Direct
  • ConnectIPS
  • Cash on delivery

STILL HAVE QUESTIONS? CONTACT US

CONTACT US